

Developed by Dr. Jon Warner, the "RESULTS" Coaching Model is a highly effective way for executives to engage in the coaching experience.
This model consists of seven sequential and iterative steps, which are:
R |
Reflect |
Take time to think, ask questions and re-frame |
| In our experience, today’s senior managers are almost inevitably under a great deal of pressure to perform and to deal with a multitude of issues all at once. This means that the chance to reflect and think about issues at a deeper level is often minimised and in some cases eliminated altogether. At WRC we bring new options to the client manager and find ways to allow more reflection time to occur without compromising performance expectations. | ||
E |
Evaluate |
Carefully assess all the forward options |
| Just as we often have too little time to reflect, we don’t always have the time to assess the many possible forward options which may exist. We therefore seek to help a client manager to both generate more options and to evaluate each one systematically. | ||
S |
Strategise |
Select the plan(s) with the best chance of succeeding |
| Typically because of the pressure (time, money etc.) we are often forced into pursuing the first apparently suitable strategy. WRC however, looks to work with the client manager to develop a rigorous criteria against which a number of strategies can be assessed, allowing the plan(s) with the best chance of success to be selected. | ||
U |
Understand |
Appreciate what resources will be needed to succeed |
| Every strategy needs a robust tactical implementation plan, which includes an estimate concerning the resources that are likely to be needed (such as people, assets, finances etc). Once again, we work with client managers to understand what is needed and how to go about organising the resources to succeed. | ||
L |
Listen |
Pay attention to the input of employees and colleagues |
| Once a strategy has been chosen and a resource plan is developed, human factors will usually become the most significant issue to have to manage well. WRC helps a client manager to collect and listen carefully to internal feedback, and adjust plans according to the input. | ||
T |
Take Action |
Implement plans and follow-though persistently |
| Our strategies and plans can only truly pay-off if we implement or execute them strongly. However, successful execution needs a step-by-step approach, as well as the ability and persistence to deal with obstacles as these arise. We therefore lend our full support and experience to the client manager at this stage. | ||
S |
Systematise |
Ensure that processes are permanently changed |
| Once a strategy or plan has been executed, and a change for the better has been brought about, things can slip backwards if processes and systems are not permanently changed. WRC helps client managers to identify the key processes and assists in redesigning and adjusting these as necessary. |
This model has been evolved over 10 years of international consulting and in offering executive coaching to a variety of senior managers in many industries and situations.